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    Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease PDF




    by Robert Kausen : Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease

    ISBN : #0945787553 | Date : 1989-02

    Description :

    PDF-7884c | This practical book, now in it’s fourth printing, is a perfect introduction to a profound understanding about people, relationships, and service. Kausen’s light and pragmatic style makes easy reading without losing the deep impact. It is filled with delightful and amusing vignettes that demonstrate the direct connection between state of mind, our moment-to-moment experience, and our capacities to … Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease


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    [Pub.20RHB] Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease PDF | by Robert Kausen


    Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease by by Robert Kausen

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